If my new prescription glasses are doing THIS…?
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Question: Which measurement was wrong when the lenses were ground? THAT’s what I need an answer for.
And when it says blurry under image number 1… WOW They’re blurry. Pretty okay up close but the further away I get the more blurry images become. I can not read my computer screen with them on. When I bend them into position 2 of the image and stick them in front of my eyes – whamo – crystal clear.
My eye care people are trying to say that they didn’t make a mistake but yet they won’t put my stupid glasses on the machine to measure them. I need some knowledge to stand on to fight them. I have another pair of glasses made with same prescription a month before this and they’re perfect so I know there has to be something ASKEW.
Take a look at the image I created.
http://s211.photobucket.com/albums/bb101/Grafthos/Explanation.jpg
Please don’t answer if you don’t know.
2 Comments
November 9th, 2009 at 10:27 am
Sounds like they forgot to cut a “focal point” in your second pair of lenses. This will totally screw things up. You must demand a second analysis from your eye doctor of those glasses… or threaten to involve the Better Business Bureau. Driving down the road with glasses with no focal point is very, very dangerous. Wish you luck!
November 9th, 2009 at 10:29 am
well, its likely that your “other pair with the same Rx” is not a “wrap” design like those goggles are. there are PLENTY of possible reasons: PD, base curve, vertex distance, etc. wrap designs are difficult to make and a lot of the time they’re blurry no matter what you do…even if the goggles are made exactly correctly. sometimes your brain cant adapt to that “wrap” high base curve…that wouldnt be the optician’s fault.
i understand you’re frustrated but the people on the other end are people, too. the madder you get and the more you threaten to “fight”, the worse your response will be. you pretty much have very little recourse legally. if you sue in small claims court, you’ll lose. all they have to prove is that they made the Rx to the specifications of the doctor within tolerance, which they probably did. YOU on the other hand would have to prove that its incorrect, which is virtually impossible to do. just b/c you’re blurry doesnt mean the goggles are “wrong”. too many other possibilities.
your best bet is sugar & spice, not “fighting”. the better business bureau wont help you any. IMO they’re totally worthless. they try to bully the business into bending and usually it ends up seriously irritating the business/owner. they cause as many problems as they solve.
good luck and i feel your pain, but you’re the underdog here. you’re better off being nice & trying to get them to help you, rather than fighting them & telling them they’re “”wrong”.